The evolution of the Operations Team at UrbanPiper! A lot of people tend to wonder what the role of Operations is within a tech company—and there are plenty of answers to go along as well. Here’s what Varun Rajan,
How culture sets us apart When we had just started out back in 2016, the major responsibilities were being shouldered by only two members — Saurabh and Anirban, the founders of the company. The culture was very different back
Product Introducing Gamma- An insightful dashboard for POS partners With the online-ordering marketplace experiencing an unprecedented surge, restaurants are now able to reach a wider audience. These marketplaces are playing an important role in increasing the brand value of the restaurants. But,
Customer Sucess Improve Online Ordering Menu Using Data For a restaurant to succeed at online ordering, it’s important to stay updated on what’s working in an online ordering menu and what’s not. The way design, aesthetics, and structure
Product Say hello to Satellite mobile app! We have launched a completely native Satellite android app for mobile & tablet. With a single pane of glass — businesses now can track orders coming from Zomato, Swiggy, UberEats and internal channels
Product Introducing our new Analytics Module in Atlas One of the significant challenges of running a restaurant is keeping track of the daily business. Especially for multi-chain restaurants, measuring efficiency and productivity of operations can be a difficult task. And for
Product Order tracking with Satellite! The online food delivery marketplace was USD 91,406M in 2018. And, looking at an annual growth rate (CAGR 2018–2023) of 9.9%, it is expected that the resulting market volume will
Customer Sucess Selling tips for a restaurateur on Swiggy and Zomato With fierce competition, changing economy and rising trends, restaurant sales can barely be constant. But, as a restaurateur, there is one thing that always remains constant — No matter how much a restaurateur sell,
Customer Sucess Promotional strategies for a restaurateur on Zomato As a restaurant owner, when there is so much on the plate to take care of internally, it can sometimes get overwhelming to keep an eye out. The key to the growth of
Customer Sucess Opportunities for a restaurateur in the growing online marketplace! Indian food-tech industry is set to become $ 4 billion market by 2020, according to a report by Redseer Consulting. The major factors which are responsible for the booming online delivery industry are changing
Customer Sucess Promotional strategies for a restaurateur on Swiggy Consumers always want to feel loved, special and happy. Right from the moment they decide to order from the restaurant and even beyond the time they ordered. Promotions are key to creating an
Customer Sucess Getting started on Zomato with UrbanPiper With over 1.4m registered restaurants, 70m monthly active customers, 11m app installations — it’s no mystery that Zomato has become one of the prominent marketplaces for online food ordering. Online is different,
Customer Sucess Getting started on UberEats with UrbanPiper Despite a late entrant, UberEats with a presence in over 293 countries globally ranks India as the company’s third largest market after the US and Australia. Getting started with exciting discount offers
Customer Sucess Getting started on Swiggy with UrbanPiper In these years, the one major thing that helped Swiggy to up its game is the fact that it stuck to its core purpose — “We aim to change the way India eats.” It
Product Atlas: The CRM for your Business Fragmented as it can get, restaurants belong to one of the toughest segments in the Food and Beverage industry. While the margins are considerably high, the competition is stiff in this segment. The
Product Hub :: Connecting the dots between aggregators! India’s online food ordering sector witnessed a whopping 15% growth on a quarterly basis from January to September of last year, according to a report from RedSeer Consulting. This growth was mostly
Product Case Study: Building a modern theme for an impressively smooth online ordering app experience In the late 2015, we launched our first white-labeled mobile ordering app for Chai Point. It has been less than 3 years, and UrbanPiper has transformed into a platform that powers the online
Product Closed-loop wallets: more than just about payments India has seen an incredible surge in the adoption of wallets as a payment instrument in the recent past. It all started as an endeavour to reduce the friction in the painful experience
Customer Sucess Definite Benefits of a Smaller Menu That You’ve Been Ignoring Choice is good, but too much of it is not. It can overwhelm your customers and stifle your operations. Here’s a quick guide to why sometimes less is more. Ever heard of
Product Building a seamless checkout process One of the most annoying things for you, as a merchant, is to have your online ordering customers drop off from your checkout page. In the online commerce world, this phenomena is referred
Product Making your web store feel native! Last year we built Muklear, which is an optimisation framework that makes your online store discoverable. It was a huge success, as we saw a lot of merchants coming onboard and using its
Product Struggling with the customer adoption of your loyalty program? The idea of customer loyalty programs is to encourage customers to come back. There are numerous case studies available on loyalty programs that validate the idea. One of the most popular, in the
Product Dear Restaurant Owners, Tech it easy The food industry is a high-risk business proposition. You have a lofty level of competition and a lot of areas to perfect. According to the highly cited study, 60% of food businesses fail
Product Your online store deserves to be discovered! Setting up your online store is hard. Like really hard. There’s a world of things that go into setting up your inventory, creatives, stores, coupons, analytics, CRM, payments, offers— all that, and
Customer Sucess The challenge of determining “deliverable area” As part of an online delivery experience for a restaurant, one of the most critical parts is to determine whether the customer placing an order is doing so from a location, which can
