Despite a late entrant, UberEats with a presence in over 293 countries globally ranks India as the company’s third largest market after the US and Australia.

Getting started with exciting discount offers like reducing delivery fee as low as Rs 1, UberEats has secured its place in online food tech space by providing a magical consumer experience.

Online is effortless for everyone, everywhere!

The process of setting up a business with UberEats is super-simple. Here is a simple 8 step process that walks through the simplest way of starting a business on UberEats:

Step 1 — Check Eligibility

Before starting the registration, ensure that the following legal documents are in place:

  1. GST Registration
  2. An FSSAI License

Step 2 — Interest form

To start a business on UberEats, an interest form has to be first filled. This is a basic application form which asks for restaurant name and details, number of locations and estimated weekly to-go orders.

Unlike the other marketplaces, UberEats is selective in the restaurants that it partners with.

Note: For big enterprises, there’s no need to fill out an interest form. The team of UberEats approach them from their end to set up a partnership.

Step 3 — Verification

If the restaurant is the right fit according to UberEats selection criteria, the restaurant owner will be contacted by an UberEates sales executive within a month. For the verification process, it’s required to submit the licenses (mentioned in step 1) along with some more documents to the UberEats representative:

  1. Bill Copy
  2. Cancelled Cheque
  3. Catalogue of restaurant

This process can take 2–3 weeks to get complete.

Step 4 — Partnership Agreement

Once the verification process is completed successfully, the restaurant owner will be contacted by an UberEats sales executive to set up a partnership agreement. In this, terms and conditions are discussed between the owner and the executive. Based on it, they enter into an agreement.

Post an agreement, the onboarding process can be initiated. The URL of this restaurant is required to set up an online store.

Step 5 — Configure Store(s)

Once UberEats registration is done, store(s) can be configured in UrbanPiper Platform.

Stores can be created individually (or in bulk) from UrbanPiper’s Merchant portal, Quint (access to Quint shall be shared by the UrbanPiper POC after signing up with UrbanPiper).

Adding a store will create its reference in the platforms section (under Hub). UP Store ID created here is the single requirement that UberEats needs for mapping your store listing and taking your business live (explained in detail in Step 7).

Step 6 — Configure Catalogue

The entire menu for online ordering needs to be configured in the UrbanPiper system.

Menu configuration typically involves setting up categories, items, options/options groups (variants), item pricing, taxes & charges.

Apart from this, item-store associations can be configured — should the menu change based on the location.

It is important to realise that this is the most expensive step (in terms of time) in the entire process of going live. However, it is possible to speed it up, with a menu onboarding integration that UrbanPiper provides to POS partners. This integration enables merchants to push their menu (that are already configured in the POS systems) seamlessly to UrbanPiper system.

UrbanPiper is integrated with 100+ POS systems. Check with your POS partner about the menu onboarding integration for an express onboarding.

Step 7 — Store mapping

When the stores are configured (with catalogue) in UrbanPiper system, they need to be mapped to corresponding UberEats locations. For this, the restaurant needs to write an email to UberEats POC (loop in UrbanPiper POC) with below details :

  • Listing URL (mentioned in step 4)
  • Store ID (mentioned in step 5)

This process can take 24 to 48 hours

Step 8 — Sync Menu

Once the stores are mapped, the configured menu in the UrbanPiper system can be synced to the Uber Eats. Simply, go to the platforms section under Hub, select your store and sync your menu.

Wrapping up

When the business goes live, UrbanPiper platform can be used for simplified catalogue management, real time order tracking and super-powerful inventory management.

If you are interested in learning more about the product/ if you are interested in getting started with UrbanPiper — drop us a mail on [email protected]