A POS (Point Of Sale) is the system where the customers make the payment for the products or services at a store. Simply said, every time a customer makes a purchase, they’re completing a point of sale transaction.
As a retailer, the first and foremost need is an effective POS system. It is the core of the business and has numerous functions such as inventory management, sales, employees report, customer management, and many more.
There are many things to consider while you are choosing a POS system for your business. But it is important to know that there is more than one type of POS and they all serve different purposes. Therefore, it is essential to choose the right POS for your business.
Let's start with the types of POS
Desktop POS system - This kind of system operates on a computer/laptop, either on an app, a browser, or an on-premises system. It is connected to a cash drawer, a barcode scanner, a card swiper, so it performs just like a normal cash register. A desktop POS is perfect for businesses that service volumes such as restaurants, grocery stores, fashion stores, book stores, salons, and spas.
Mobile POS system - A mobile POS is slightly different when compared to a desktop POS. They are much smaller in size but are handy and are just as helpful. It mainly consists of a phone app that gets attached to a card reader. Once it is set up all you have to do is turn on the POS software and start selling. It is highly popular with small-scale businesses, for instance, street vendors, fair/event vendors, freelance workers.
Tablet POS systems - A tablet POS works in a similar manner to a mobile POS as both are installed on the devices along with an optional attachment (card swiper/receipt printer). The only difference is that tablets are usually much bigger, their screens are larger so that images are displayed more sharply with more vivid colors. These types of POS can be used for businesses with larger inventory. It makes ordering and purchasing tasks easier for both your staff and customers.
Self-service kiosk POS systems - As the name suggests it allows customers to make purchases by themselves without needing any intervention from the seller. The main purpose of this system is to run operations more efficiently while saving on manpower for businesses. For example, grocery stores, where customers can check the price of a product and checkout on their own.
Self-service POS is typically used for ticket sales, parking, patient check-in, and other such use cases. With the current pandemic situation, these self-service kiosks are getting more traction in the restaurant industry.
Now that we have described the various kinds of POS systems available, you can go ahead & enquire about a POS that suits your needs. To take this discussion further, we shall now describe the essential POS Features that every restaurant must look into and how UrbanPiper’s Satellite prime as a POS system can help you meet these requirements -
- 3rd party order tracking - Restaurants partner with 3rd party aggregators to increase sales, but at the same time it is also necessary to have the complete track record and control over the menu on your aggregators to maintain a healthy RHI (Restaurant Health Index). A healthy RHI increases the restaurant's scope of visibility to the customers on aggregator channels.
- Catalogue manager - Managing catalogs across different channels including apps such as Zomato, Swiggy, and others is a complex process. It is important to have a centralized dashboard to have consistent information on all operational services. Catalog management allows you to maintain consistency across channels, enabling you to offer a multi-channel experience
- Recipe toaster - Recipe management plays an important role in the profit margins of restaurants. Standardized recipes make it possible for a restaurant to cut down on any additional wastage. Your typical restaurant POS should also be able to give you insights on the average rate at which stock is being consumed and the optimal time needed to prepare each of your dishes making inventory management easier so that you can serve your customers better.
- Raw material tracker - You must always organize your existing stock before bringing in a fresh stock. Managing the restaurant inventory is necessary to avoid wastage. Raw material tracker management systems integrated with the restaurant POS allows you to control and organize every aspect of the stock, helps you maintain a smooth flow of supply, and also helps you boost your overall profit
- Reporting & analytics - In order to keep the operations on track, reporting and analytics are critical features for a restaurant management system. They give you the breakdown of a restaurant’s performance such as sales data, revenue data, inventory performance, employee sales and provides much more insight helping you focus on the success of your business
- Simultaneous KOT Printing - This feature will allow merchants to break down their online orders into predefined item groups that would best suit the workflows of their kitchens. This helps you route orders to the proper food preparation stations. It has different printers configured at each counter to ensure that the chef gets KOTs for only those items which are under his purview.. Simultaneous KOT printing completely organizes the back-of-house operations .
POS systems are the need of today’s business world but many restaurants are finding it difficult to choose the best option for themselves. You have to first identify all your restaurant needs and then you can start looking for a POS software that perfectly covers all your required features. UrbanPiper’s full-fledged restaurant management system Satellite Prime can help you in completely streamlining your operations from online ordering to inventory management, whether you are running a brick-and-mortar store or a fully mobile chain of cloud kitchens.