Company FMCG Industry Disrupted by Digital Innovation The FMCG industry that thrived on its successful distribution model and availability at every neighbourhood store has been tremendously disrupted. Businesses have been forced to think digital to directly sell to customers, cut down costs & boost their bottom lines.
Customer Success Reasons for a business to go online Here are few reasons why a business should focus on having an online presence
Customer Success Creating an online ordering channel Here are few key points to consider when planning for an in-house delivery & order management system for a restaurant
Customer Success Managing the delivery operations better How a restaurant business can leverage technology to make their home delivery service more efficient and streamlined.
Customer Success Building up a cloud kitchen business A guide for entrepreneurs looking to venture into the cloud kitchen business.
Customer Success Maximizing profit through menu engineering A guide to how a well engineered menu can help in maximizing profit
Customer Success A quick guide for improving a restaurant’s online reputation While the online food business is growing, here's a look at how online restaurant ratings work and how to improve the ratings—Restaurant Health Index (RHI)
Customer Success Improve Online Ordering Menu Using Data For a restaurant to succeed at online ordering, it’s important to stay updated on what’s working in an online ordering menu and what’s not. The way design, aesthetics, and structure
Customer Success Selling tips for a restaurateur on Swiggy and Zomato With fierce competition, changing economy and rising trends, restaurant sales can barely be constant. But, as a restaurateur, there is one thing that always remains constant — No matter how much a restaurateur sell,
Customer Success Promotional strategies for a restaurateur on Zomato As a restaurant owner, when there is so much on the plate to take care of internally, it can sometimes get overwhelming to keep an eye out. The key to the growth of
Customer Success Opportunities for a restaurateur in the growing online marketplace! Indian food-tech industry is set to become $ 4 billion market by 2020, according to a report by Redseer Consulting. The major factors which are responsible for the booming online delivery industry are changing
Customer Success Promotional strategies for a restaurateur on Swiggy Consumers always want to feel loved, special and happy. Right from the moment they decide to order from the restaurant and even beyond the time they ordered. Promotions are key to creating an
Customer Success Getting started on Zomato with UrbanPiper With over 1.4m registered restaurants, 70m monthly active customers, 11m app installations — it’s no mystery that Zomato has become one of the prominent marketplaces for online food ordering. Online is different,
Customer Success Getting started on UberEats with UrbanPiper Despite a late entrant, UberEats with a presence in over 293 countries globally ranks India as the company’s third largest market after the US and Australia. Getting started with exciting discount offers
Customer Success Getting started on Swiggy with UrbanPiper In these years, the one major thing that helped Swiggy to up its game is the fact that it stuck to its core purpose — “We aim to change the way India eats.” It
Product Hub :: Connecting the dots between aggregators! India’s online food ordering sector witnessed a whopping 15% growth on a quarterly basis from January to September of last year, according to a report from RedSeer Consulting. This growth was mostly
Customer Success Definite Benefits of a Smaller Menu That You’ve Been Ignoring Choice is good, but too much of it is not. It can overwhelm your customers and stifle your operations. Here’s a quick guide to why sometimes less is more. Ever heard of
Product Building a seamless checkout process One of the most annoying things for you, as a merchant, is to have your online ordering customers drop off from your checkout page. In the online commerce world, this phenomena is referred
Product Struggling with the customer adoption of your loyalty program? The idea of customer loyalty programs is to encourage customers to come back. There are numerous case studies available on loyalty programs that validate the idea. One of the most popular, in the
Product Dear Restaurant Owners, Tech it easy The food industry is a high-risk business proposition. You have a lofty level of competition and a lot of areas to perfect. According to the highly cited study, 60% of food businesses fail
Product Your online store deserves to be discovered! Setting up your online store is hard. Like really hard. There’s a world of things that go into setting up your inventory, creatives, stores, coupons, analytics, CRM, payments, offers— all that, and
Customer Success The challenge of determining “deliverable area” As part of an online delivery experience for a restaurant, one of the most critical parts is to determine whether the customer placing an order is doing so from a location, which can
