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Customer Success

A collection of 23 posts

7 Tips & Tricks to Boost a Restaurant's Sales Online
Customer Success

7 Tips & Tricks to Boost a Restaurant's Sales Online

With the advancement of technology, the restaurant business has witnessed increased competition, prompting businesses to stay at the top of their game to achieve profits. We have put together some of the most effective steps restaurants can take to improve sales.

  • Rituza Pradhan
3 min read
FMCG Industry Disrupted by Digital Innovation
Company

FMCG Industry Disrupted by Digital Innovation

The FMCG industry that thrived on its successful distribution model and availability at every neighbourhood store has been tremendously disrupted. Businesses have been forced to think digital to directly sell to customers, cut down costs & boost their bottom lines.

  • Meghdipa Manna
    Meghdipa Manna
4 min read
Reasons for a business to go online
Customer Success

Reasons for a business to go online

Here are few reasons why a business should focus on having an online presence

  • Shashi Menon
    Shashi Menon
2 min read
Creating an online ordering channel
Customer Success

Creating an online ordering channel

Here are few key points to consider when planning for an in-house delivery & order management system for a restaurant

  • Shashi Menon
    Shashi Menon
2 min read
Managing the delivery operations better
Customer Success

Managing the delivery operations better

How a restaurant business can leverage technology to make their home delivery service more efficient and streamlined.

  • Shashi Menon
    Shashi Menon
3 min read
Building up a cloud kitchen business
Customer Success

Building up a cloud kitchen business

A guide for entrepreneurs looking to venture into the cloud kitchen business.

  • Shashi Menon
    Shashi Menon
3 min read
Maximizing profit through menu engineering
Customer Success

Maximizing profit through menu engineering

A guide to how a well engineered menu can help in maximizing profit

  • Shashi Menon
    Shashi Menon
3 min read
A quick guide for improving a restaurant’s online reputation
Customer Success

A quick guide for improving a restaurant’s online reputation

While the online food business is growing, here's a look at how online restaurant ratings work and how to improve the ratings—Restaurant Health Index (RHI)

  • Shashi Menon
    Shashi Menon
2 min read
Improve Online Ordering Menu Using Data
Customer Success

Improve Online Ordering Menu Using Data

For a restaurant to succeed at online ordering, it’s important to stay updated on what’s working in an online ordering menu and what’s not. The way design, aesthetics, and structure

  • UrbanPiper
4 min read
Selling tips for a restaurateur on Swiggy and Zomato
Customer Success

Selling tips for a restaurateur on Swiggy and Zomato

With fierce competition, changing economy and rising trends, restaurant sales can barely be constant. But, as a restaurateur, there is one thing that always remains constant — No matter how much a restaurateur sell,

  • UrbanPiper
3 min read
Promotional strategies for a restaurateur on Zomato
Customer Success

Promotional strategies for a restaurateur on Zomato

As a restaurant owner, when there is so much on the plate to take care of internally, it can sometimes get overwhelming to keep an eye out. The key to the growth of

  • UrbanPiper
4 min read
Opportunities for a restaurateur in the growing online marketplace!
Customer Success

Opportunities for a restaurateur in the growing online marketplace!

Indian food-tech industry is set to become $ 4 billion market by 2020, according to a report by Redseer Consulting. The major factors which are responsible for the booming online delivery industry are changing

  • UrbanPiper
4 min read
Promotional strategies for a restaurateur on Swiggy
Customer Success

Promotional strategies for a restaurateur on Swiggy

Consumers always want to feel loved, special and happy. Right from the moment they decide to order from the restaurant and even beyond the time they ordered. Promotions are key to creating an

  • UrbanPiper
3 min read
Getting started on Zomato with UrbanPiper
Customer Success

Getting started on Zomato with UrbanPiper

With over 1.4m registered restaurants, 70m monthly active customers, 11m app installations — it’s no mystery that Zomato has become one of the prominent marketplaces for online food ordering. Online is different,

  • UrbanPiper
4 min read
Getting started on UberEats with UrbanPiper
Customer Success

Getting started on UberEats with UrbanPiper

Despite a late entrant, UberEats with a presence in over 293 countries globally ranks India as the company’s third largest market after the US and Australia. Getting started with exciting discount offers

  • UrbanPiper
4 min read
Getting started on Swiggy with UrbanPiper
Customer Success

Getting started on Swiggy with UrbanPiper

In these years, the one major thing that helped Swiggy to up its game is the fact that it stuck to its core purpose — “We aim to change the way India eats.” It

  • UrbanPiper
4 min read
Hub :: Connecting the dots between aggregators!
Product

Hub :: Connecting the dots between aggregators!

India’s online food ordering sector witnessed a whopping 15% growth on a quarterly basis from January to September of last year, according to a report from RedSeer Consulting. This growth was mostly

  • UrbanPiper
3 min read
Definite Benefits of a Smaller Menu That You’ve Been Ignoring
Customer Success

Definite Benefits of a Smaller Menu That You’ve Been Ignoring

Choice is good, but too much of it is not. It can overwhelm your customers and stifle your operations. Here’s a quick guide to why sometimes less is more. Ever heard of

  • UrbanPiper
4 min read
Building a seamless checkout process
Product

Building a seamless checkout process

One of the most annoying things for you, as a merchant, is to have your online ordering customers drop off from your checkout page. In the online commerce world, this phenomena is referred

  • Manas Sharma
    Manas Sharma
4 min read
Struggling with the customer adoption of your loyalty program?
Product

Struggling with the customer adoption of your loyalty program?

The idea of customer loyalty programs is to encourage customers to come back. There are numerous case studies available on loyalty programs that validate the idea. One of the most popular, in the

  • UrbanPiper
4 min read
Dear Restaurant Owners, Tech it easy
Product

Dear Restaurant Owners, Tech it easy

The food industry is a high-risk business proposition. You have a lofty level of competition and a lot of areas to perfect. According to the highly cited study, 60% of food businesses fail

  • Prerna Purushottam
2 min read
Your online store deserves to be discovered!
Product

Your online store deserves to be discovered!

Setting up your online store is hard. Like really hard. There’s a world of things that go into setting up your inventory, creatives, stores, coupons, analytics, CRM, payments, offers— all that, and

  • UrbanPiper
    UrbanPiper
4 min read
The challenge of determining “deliverable area”
Customer Success

The challenge of determining “deliverable area”

As part of an online delivery experience for a restaurant, one of the most critical parts is to determine whether the customer placing an order is doing so from a location, which can

  • UrbanPiper
    UrbanPiper
3 min read
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